Legal

Refund Policy

refund-2026-09-30-draft2

Summary

  • Full refund within 72 hours of payment, as long as your final speech has not yet been delivered.
  • After delivery, we fix it instead: your included rewrites and polishes are always available.
  • Your package includes 2 full rewrites and 3 polish passes.
  • Accidental duplicate charges are refunded automatically.
  • Delivery links can be resent any time, and remain available in your account.

Before delivery

A full refund is available within 72 hours of payment, as long as your final speech has not been delivered.

After delivery

Refunds after delivery: not offered — we fix it instead. Your 2 major rewrites and 3 polish passes remain available, and wrong names, dates or pronunciations are corrected free.

Duplicate charges

Confirmed accidental duplicate charges: refunded.

Larger refunds

Eligible refunds above $150 are confirmed by a person at ToastGiver before they are issued. This does not change whether you are eligible.

After your included revisions are used

Factual corrections (a wrong name, date or detail) stay free. Additional creative rewrites beyond your package are not included.

How to ask

Use Order Help — no email needed. Every request is recorded with your order.

Your legal rights

This policy controls refund eligibility and takes priority over any other ToastGiver page if they seem to conflict. It does not remove or expand your right to dispute a charge with your card issuer or bank, or any other consumer right you have under law that cannot be waived. We ask that you contact Order Help first, but you are not required to.